After identifying a possible miscalculation in the Louisiana Department of Health’s (LDH) scoring of Shreveport’s 2024 water grade, the City of Shreveport’s Department of Water and Sewerage requested a formal review. Following that request, LDH revised the City’s score from 55 to 65— improving the grade from an “F” to a “D.”

While a “D” remains below the standard the City is committed to achieving, the revised grade more accurately reflects the current system status and the substantial work already underway to address infrastructure challenges. The primary factor in the low grade continues to be the need for capital improvements at four (4) elevated and two (2) ground water storage tanks.

Design work for these upgrades is complete, construction has begun at multiple locations, and funding is fully in place. Because these projects must be carefully phased to maintain uninterrupted service, full completion—and corresponding improvements in our water grade— are not expected until late 2026.

“We want our community to know that we take this process seriously,” said Interim Water and Sewerage Director Brandon Snead. “The revised grade is a step in the right direction, but it doesn’t change the fact that we have more work to do. What’s important is that the funding is secured, the designs are complete, and the boots are on the ground. These are major infrastructure projects across a large, aging system, and we want to be realistic that this work will take time. This is a long-term effort, and we’re committed to seeing it through.”

The City is also continuing conversations with LDH regarding aspects of the grading system and how it accounts for ongoing, multi-year improvements to infrastructure. The Department of Water and Sewerage remains focused on delivering safe, reliable water to the residents of Shreveport and maintaining transparency as these vital projects progress.