As winter sets in and temperatures are projected to plummet soon, the Department of Water and Sewerage of the City of Shreveport urges residents to take proactive steps to safeguard their pipes, water supply, and control utility costs. Freezing temperatures pose a significant risk to plumbing systems, and preventative measures can help avoid the costly consequences of burst pipes and potential flooding.
To assist residents in safeguarding their plumbing systems, the Department of Water and Sewerage provides the following essential tips:
Locate and Label the Water Main Shut-Off Valve: Identify the water main shut-off valve and ensure all household members know its location. A quick response to shut off the water can minimize damage in case of a frozen or burst pipe.
Insulate Pipes and Outside Faucets: Wrap pipes in unheated areas, such as garages or crawl spaces, with insulation to prevent freezing. This simple step can make a significant difference in protecting your plumbing.
Disconnect, Drain, and Store Garden Hoses: Remove garden hoses, drain them, and store them before freezing temperatures arrive. This prevents increased pressure in the plumbing system and potential damage to spigots or connecting pipes.
During freezing temperatures, the following steps should be taken:
Open kitchen and bathroom cabinet doors to allow warmer air to circulate plumbing, especially if located on exterior walls.
Drip cold water from the farthest faucet from the main valve to keep water moving and prevent freezing.
In Case of a Burst Pipe: Shut off the main water valve immediately and contact a licensed and registered plumber for prompt assistance.
Anyone who sees the ground buckle with water coming up from the street or sidewalk should report this, as it could be a main break. Report it to the City’s 24-hour EMERGENCY LINE at 318-673-7600. For any billing-related issues call the customer service line at 318-673-5510.